What is the worth of employees to a company?

July 17th, 2010 by admin

Often said no one is indispensable with a company.  For employees, singularly that would be true because it is quite easy to get and train a replacement.  That is the reason why employees organize to create employees union.  The problem with some companies is that they want employees to follow exactly as they dictate.  They don’t want employees to think.  Thinking employees often realize that there are tasks that are not important to their job.  These employees do not want to waste their effort on something that ends up nowhere, even if they are paid to do it.  Most of those unimportant tasks are unjustifiable whims of some managers who want to impress or be recognized by upper management.  But if upper management got there the same way their junior managers are doing now then there’s no point contesting those useless tasks.  I forgot my email and password for xbox live.

An example of a pointless task is for those on the telephone customer service who have to ask callers to do a survey for customer satisfaction.  Based on experience, callers that do the survey is less than 10 percent of the total number of callers.  If you get unsatisfactory result of two percent out of that they tell have a bad customer satisfaction rate. I forgot my xbox live email and password.  Now isn’t that a lot of nonsense?  The 10 percent that did the survey is not even random sampling!  Granted that you had a hundred calls with eight satisfied and two unsatisfied callers the company would consider that as unacceptable! Is that your true worth to the company? There are even companies that warn employees who have a low rate of request for survey on callers.  The labour department should look into this pointless or senseless tasks being asked of employees.

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Posted in Reference and Education | Comments Off